Privacy Policy

Last Updated: March 12, 2026

Kenepela's Kitchen LLC ("we," "us," or "our"), located in Decatur, Texas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.kkmeals.com, use our SMS/text messaging service, or otherwise interact with our business (collectively, the "Services").

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, phone number, email address, and mailing address
  • Order Information: Details about the products you order, payment information, and delivery/pickup preferences
  • SMS Opt-In Information: Your phone number and consent when you subscribe to our text messaging service during account registration
  • Communications: Any information you provide when you contact us for support or feedback

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your food orders
  • Send you SMS/text messages including order confirmations, order-ready notifications, weekly menu updates, business reminders, and promotional offers (only with your prior express consent)
  • Communicate with you about your orders or inquiries
  • Improve our website, products, and services
  • Comply with legal obligations

3. SMS/Text Messaging Program

Kenepela's Kitchen LLC operates an SMS/text messaging program to communicate with customers who have opted in. By opting in to our text messaging program during account registration at www.kkmeals.com/login, you consent to receive recurring automated text messages from Kenepela's Kitchen LLC at the phone number you provided. The types of messages you may receive include:

  • Order confirmations and status updates
  • Order-ready pickup notifications
  • Weekly menu updates and new product notifications
  • Subscription and auto-order reminders
  • Promotional offers and special deals
  • Business announcements

Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on your order activity and preferences.

Message and Data Rates: Message and data rates may apply. Your mobile carrier's standard messaging and data fees may apply to each text message you send or receive. Kenepela's Kitchen LLC is not responsible for any charges from your carrier.

Opt-In: You opt in to receive text messages by checking the SMS consent checkbox during account registration on our website at www.kkmeals.com/login. Consent to receive text messages is not a condition of purchase. You can create an account and place orders without opting in to SMS messages.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us unless you re-subscribe.

Help: For help or assistance with our text messaging program, reply HELP to any message you receive from us, or contact us using the information in the Contact Us section below.

Supported Carriers: Our SMS service is supported on all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

4. Mobile Information and Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information collected as part of our SMS/text messaging program — including your phone number, opt-in status, and messaging consent — will not be sold, rented, shared, or disclosed to any third parties or affiliates for their own marketing or promotional purposes. Sharing of mobile information is limited to service providers and subcontractors who support our messaging operations (such as our SMS delivery provider, Twilio), and only to the extent necessary to deliver messages on our behalf. These providers are contractually required to safeguard your information and may not use it for any other purpose.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with third-party vendors who provide services on our behalf, such as SMS delivery (Twilio), payment processing (Stripe), and website hosting. These providers are contractually obligated to protect your information and use it only for the services they provide to us. As stated above, text messaging opt-in data and consent will never be shared with third parties for marketing purposes.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or similar legal process.
  • Business Transfers: If Kenepela's Kitchen LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your phone number and messaging preferences are stored securely in our systems with access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For SMS messaging, we retain your phone number and opt-in status for as long as you remain subscribed to our messaging service. When you opt out by replying STOP, your number is removed from our active messaging list. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Opt-Out of SMS: Reply STOP to any text message to unsubscribe from our SMS messaging service at any time
  • SMS Help: Reply HELP to any text message for assistance with our messaging program
  • Access and Correction: You may request access to or correction of your personal information by contacting us
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions
  • Do Not Track: Our website does not currently respond to "Do Not Track" browser signals

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. We do not sell, share, or disclose mobile information or text messaging opt-in data to third parties for marketing purposes.

12. Texas Privacy Rights (TDPSA)

If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of the processing of personal data for targeted advertising or the sale of personal data. To exercise these rights, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, our SMS messaging program, or wish to exercise your rights, please contact us: